FAQ
We forge, polish, and finish each piece by hand, one by one. Therefore, there may be slight individual differences. However, this does not affect the quality.
If you were to choose one knife to start with, we recommend the Santoku knife. It can handle a variety of foods, including vegetables, meat, and fish. If you are cooking at home, you should have two knives: a Gyutou and a Petty knife. In addition, a deba knife is helpful if you cook a lot of fish, and a thin-bladed knife is useful if you often use vegetables.
A kitchen knife is a tool that has long been considered sacred in the human diet. Even today, knives are used as lucky charms to celebrate life, such as cutting the ribbon at an opening ceremony or cutting a cake at a wedding. The gift of a kitchen knife is an auspicious way to celebrate a new beginning.
Not recommended. This is not only because of the hot water used but also because of the risk of the blade hitting other dishes or baskets, which may cause damage to the blade, and the risk of corrosion or other deterioration of the handle. Also, you may need to remember that you put the knife in and injure your hand when you take it out. It is recommended to use detergent when using knives and to wash them with a sponge or by hand.
Simple sharpeners are convenient, such as those that slide the blade into a groove. They are designed to temporarily attach the blade. Also, many of them angle the blade at an obtuse angle all at once, so wear and tear on the blade will increase. Think of it as different from sharpening with a whetstone to keep the blade sharp for a long time.
Various credit cards and PayPal are accepted.
We do not accept returns or exchanges for the customer's convenience. In case of initial defects or wrong products, please contact us within one week after receiving the product. If your inquiry is over a week later, we may be unable to respond to your request. Thank you for your understanding.
Once your order is placed and payment is confirmed, we will carefully pack it at our store and deliver it to your home via Japan Post's EMS service.
Please see the table of shipping charges.
A knife's sharpness and overall lifespan can change depending on its maintenance. There are things to be aware of to ensure the long-term use of your knife.
Avoiding Rust
Knives are made of metal, regardless of whether they are carbon or stainless steel. Leaving them in a damp state can cause rust. In particular, carbon steel can begin to rust within just a few minutes.
- Make it a habit to wash your knives immediately after use with a neutral detergent to prevent rust. Then, completely wipe them dry with a cloth to ensure no moisture remains.
- Even during cooking, if there is some time before using the knife, be sure to remove any moisture.
- Do not use dishwashers or drying machines, as it's easy to forget your knives and the damp environment can encourage rust.
- Always wipe the knife after use and store it in a place with low humidity.
Avoiding Chipping or Breaking
- Handle the knife carefully to avoid chipping or breaking the blade.
- Avoid dropping it into the sink or onto the floor.
- Don't use it to cut frozen food.
- Don't twist or force the blade when cutting hard ingredients.
- Don't use it to forcefully strike ingredients.
For Safety
- Be sure to store the knife out of reach of children.
- Avoid using it for purposes other than cooking
Questions?
If you have any questions about maintenance or other matters, please feel free to contact us.